Careers
Service Crew
• Welcome and acknowledge all guests, according to company standards in a timely, friendly and efficient manner
• Take beverage orders and serve to guests in a timely manner
• Establish rapport with guests to build loyal and satisfied customers
• Ensure knowledge of menu and restaurant promotions, including any special offers
• Pick up food orders from kitchen and communicate to the chef, regarding any special preferences or allergies
• Accurately process and collect payments from guests
• Clear tables and prepare service for the next guests
• Complete closing duties, including storing all reusable good, breaking down goods, cleaning all equipment and areas
• Always take responsibility for ensuring a positive guest experience
• Attend daily briefings from management on any special service requirements
• Perform any other assigned reasonable duties and responsibilities as requested by Supervisors or Managers
Bartenders
• Make recommendations and answer all related enquiries
• Check identification to ensure customers are of legal age to purchase alcohol
• Take drink orders from service staff or directly from customers
• Inform customers about new beverage and special promotions
• Select and mix ingredients, peel, slice and pit fruit for garnishing drinks
• Monitor inventory
• Comply with all health, safety and hygiene standards and policies
• Maintain a clean work and dining area by removing trash, cleaning the bar counter, washing glasses, utensils and equipment
• Ability to handle minor complaints without assistance
Host / Hostess (Bar)
• Guest Interaction: Greeting guests upon arrival, engaging in friendly conversation, and ensuring their needs are met throughout their visit.
• Customer Service: Provide attentive and personalized service to guests, addressing any inquiries, concerns, or special requests promptly and professionally / Escort guests to their tables or designated areas.
• Knowledge of Products: Stay informed about the bar's offerings, including specialty cocktails, wines, and spirits, and be able to provide detailed information to guests.
• Reservation Customer / Event Inquiries: Answer phone calls, handle inquiries, and take reservations/Assist with coordinating large groups and unique events.
• Any other adhoc task assigned.
Cook / Chef De Partie / Junior Sous
• Prepare and cook menu items in accordance with recipes and standards set by the Sous Chef or Head Chef.
• Supervise and train junior kitchen staff, including Commis Chefs and Kitchen Assistants, ensuring they understand the techniques and recipes needed for their assigned tasks.
• Maintain cleanliness and organization of the assigned section, including workstations, equipment, and storage areas, in adherence to food safety and sanitation standards.
• Monitor inventory levels of ingredients and supplies for the assigned section, communicating any shortages or discrepancies to the right personnel.
• Assist in menu planning and development, offering creative input and suggestions for new dishes or improvements to existing recipes.
• Adhere to all food safety regulations and guidelines, including proper handling, storage, and labelling of food items.
• Collaborate with other kitchen staff to ensure smooth service during peak hours, communicating effectively to coordinate timing and execution of orders.
• Maintain a positive and professional demeanour, fostering a cooperative and supportive work environment within the kitchen team.
• Assist in unique events or functions as needed, providing expertise and support to ensure successful execution of menus and service.
Interested candidates, please apply at +65 8028 1033 or hr@vanguard.com.sg